Effective date: September 4, 2026
Katharine Caines (“we,” “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our websites, register for an event, purchase a product or service, join a membership, participate in coaching, or otherwise interact with us.
1. Information We Collect
Depending on how you interact with us, we may collect:
-Your name, email address, telephone number and mailing address
-Information submitted through registration forms, contact forms, surveys or applications
-Event registrations, course participation and membership information
-Communications you send to us
-Information you voluntarily share during coaching sessions or while using our services
-Billing and transaction information
-Marketing and communication preferences
-Website activity and technical information, including your IP address, browser type, device information, pages visited, referring website, approximate location and dates and times of visits
Payments are processed securely through third-party payment providers such as Stripe, Square or PayPal. We do not store complete credit-card information.
Please do not provide sensitive personal or health information through a general website form unless it is specifically requested and necessary for the service being provided.
2. How We Collect Information
We collect information:
-Directly from you when you complete a form, make a purchase, register for an event, contact us or participate in a program
-Automatically through cookies, pixels and similar technologies
-Through service providers that help us operate our business
-Through advertising and social-media platforms when you interact with our advertisements or content
3. How We Use Your Information
We may use personal information to:
-Register you for summits, workshops, webinars and other events
-Deliver courses, memberships, coaching and purchased products or services
-Create and manage your account
-Process payments and provide receipts or confirmations
-Send event information, access instructions, reminders and service-related communications
-Respond to questions and provide customer support
-Send newsletters, educational resources and promotional communications when permitted
-Personalize and improve our website, programs and services
-Measure website use and advertising effectiveness
-Understand which advertisements or referral sources lead to registrations or purchases
-Create advertising audiences and deliver relevant advertising where permitted
-Detect misuse, maintain security and meet legal or regulatory requirements
We will not use personal information for a materially different purpose without providing appropriate notice and obtaining consent where required.
4. Email and Text Communications
If you register for an event, make a purchase or request information, we may send you communications related to that request.
When you have provided the required consent, we may also send educational or promotional emails and text messages. Message frequency may vary. Standard message and data rates may apply.
You can unsubscribe from marketing emails by selecting the unsubscribe link included in an email. You may opt out of text messages by replying STOP. You may reply HELP for assistance.
Opting out of promotional communications will not prevent us from sending necessary transactional messages, including purchase receipts, account-access information or important service updates.
5. Cookies and Similar Technologies
Our websites may use cookies, pixels, tags and similar technologies. These technologies help us:
-Operate and secure the website
-Remember preferences
-Understand how visitors use our pages
-Measure registrations and purchases
-Evaluate the effectiveness of advertising
-Deliver or improve relevant advertisements
Some cookies are necessary for the website to function. Analytics and advertising cookies are non-essential and may require your consent, depending on your location.
You can control cookies through the cookie-consent options presented on our website and through your browser settings. Blocking certain cookies may affect how some website features operate.
6. Meta Pixel and Advertising
We may use the Meta Pixel and Meta Conversions API on our websites. These Meta Business Tools help us measure whether someone who viewed or clicked an advertisement subsequently visited our website, registered for an event or completed a purchase.
The information sent to Meta may include:
-Website and page activity
-IP address, device and browser information
-Referral and advertising information
-Events such as page views, registrations or purchases
-Contact identifiers, such as an email address, which may be converted into a hashed format before transmission when server-side conversion tracking is enabled
Meta may use this information in accordance with its own privacy policy, including to provide measurement, advertising and audience services.
We do not intentionally send coaching details, health information, form responses concerning health conditions or other sensitive personal information to Meta.
You can learn more about Meta’s privacy practices and manage your advertising preferences through Meta’s privacy and ad-settings tools:
7. How We Share Information
We do not sell or rent your personal information.
We may disclose information to service providers that help us operate our business, including:
-HighLevel and LeadConnector for websites, forms, customer relationship management, workflows, email, text messaging, courses and memberships
-Meta for advertising measurement and campaign optimization
-Stripe, Square and PayPal for payment processing
-Website-hosting, analytics, email, telecommunications and technical-support providers
-Professional advisers when reasonably necessary
-Government, regulatory or legal authorities when required by law
These providers may process information only as permitted by their agreements and applicable law. Some providers may independently collect or process information under their own privacy policies.
We may also disclose information in connection with a business reorganization, sale or transfer, subject to appropriate confidentiality protections.
8. Processing Outside Canada
Some service providers may store or process information outside Manitoba or Canada, including in the United States. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, governments or law-enforcement authorities in accordance with those laws.
We use reasonable measures to require service providers to protect personal information appropriately.
9. Consent and Your Choices
Where consent is required, we will seek consent appropriate to the nature and sensitivity of the information and the purpose for which it is collected, used or disclosed.
You may withdraw your consent, subject to reasonable notice and any legal or contractual restrictions. Withdrawing consent may affect our ability to provide certain services.
You may also:
-Decline non-essential cookies through our cookie-consent controls
-Adjust cookie settings in your browser
-Unsubscribe from promotional emails
-Reply STOP to promotional text messages
-Adjust advertising preferences through Meta and other advertising platforms
10. Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide services, maintain business and transaction records, resolve disputes and satisfy legal, tax and accounting requirements.
When information is no longer required, we will delete, anonymize or securely dispose of it, subject to applicable legal obligations and reasonable backup-retention periods.
11. Security
We use reasonable administrative, technical and physical safeguards designed to protect personal information against loss, theft, unauthorized access, use, disclosure or modification.
No website, transmission method or storage system is completely secure. We therefore cannot guarantee absolute security.
12. Your Privacy Rights
Depending on where you live, you may have the right to:
-Ask whether we hold personal information about you
-Request access to your personal information
-Request correction of inaccurate or incomplete information
-Request deletion of information, subject to applicable exceptions
-Withdraw consent
-Ask questions or make a complaint about our privacy practices
We may need to verify your identity before completing a request. Certain information may be retained when required by law or necessary for legitimate business purposes.
To submit a privacy request, contact us using the information below.
13. Children’s Privacy
Our website, summit, coaching and wellness services are intended for adults and are not directed toward children. We do not knowingly collect personal information from children without appropriate consent.
14. Third-Party Websites
Our website may contain links to third-party websites, platforms or resources. We are not responsible for their privacy practices. Please review the privacy policy of each third party before submitting personal information.
15. Changes to This Policy
We may update this Privacy Policy when our services, technology or legal obligations change. The revised version will be posted on this page with an updated effective date.
Material changes may also be communicated through our website or by email when appropriate.
16. Contact Us
For questions, privacy requests or complaints, please contact:
Katharine Caines
55 Belcourt Bay
Winnipeg, Manitoba R3K 0M7
Canada
Email: [email protected]